News / Henry Bath USA - Notice of Delivery Out Procedure

Henry Bath USA - Notice of Delivery Out Procedure

In order to maximize delivery out schedules during the current period of peak demand; with effect from July 1, 2009 until further notice, Henry Bath LLC is invoking a formal scheduling system whereby customers will be allocated a clearly defined loading date. This notice sets out an explanation of how this process will operate to help better understanding and guidance for our customers as well as haulage companies.

In compliance with LME delivery out procedures for approved warehouses; trucks will be given a time slot each day. If this date is fully booked we would offer the next available alternative to meet customer requirements. This enables us to manage an orderly loading plan and allocate deliveries fairly and evenly to all customers with the objective of minimizing any delays, we operate in a first come, first serve manner.

Our operating hours are Monday through Friday 0800 - 1630 hours (excluding Public Holidays)

BOOKING IN SYSTEM

Upon settlement of necessary formalities; the owner of the goods will receive a unique pick up number for each load scheduling from a Henry Bath LLC warehouse location. These pick up numbers must be assigned to the trucker of choice and will be cross checked upon arrival at the warehouse together with applicable consignee information.

The pick up numbers are e-mailed with detailed pick up instructions to the owner of the goods, whom must carefully review this information upon receipt. We would ask that customers in excess of 10 slots a day liaise with the shipping teams to ensure an even split in the a.m. and p.m. loading hours.

Failure to present the correct pick up number may result in rejection of the truck.

Henry Bath LLC does not load trailers with metal floors, reefer units, flatbeds for rear loading, or partially loaded vans. Any damaged equipment will not be loaded for safety purposes.

A) THE PROCEDURE

1. Scheduling for collection will be taken after all formalities permitting delivery have been completed with 48 hours notice prior to the first collection.
2. Our definition of 48 hours notice is 'the second morning after final release confirmed'.
3. Collection will only be permitted if payment for all outstanding invoices has been received by us

B) SCHEDULING A SHIPMENT

1. The owner of the goods is to email their request to baltimore@henrybath.com
2. The HB LLC JI reference number should always be part of the shipping instructions
3. The release instructions could include a proposed shipping schedule which will be coordinated with our shipping team or you may also note "first available dates" and we will schedule accordingly.

* Heavy Tested containers will be given "3 slots" to accommodate scheduling (must have valid permit)

* Standard Containers will be given "2 slots" to accommodate scheduling

* Vans and Flatbeds are allotted "1 slot"

C) COLLECTIONS

1. The party collecting is to arrange for the truck to arrive on the date and between the hours of pick up as per the appointment fax e-mailed by HB LLC (note that Midwest and Gulf Coast locations are assigned windows of loading by the shipping department and some locations require a TWIC card; please review your pick up information carefully for these detailed instructions)
2. Driver will sign in as per normal procedure and receive the cargo.
3. Missed pick up numbers are e-mailed that day to the owner of the goods for rescheduling purposes
4. Should collections take place from multiple warehouse buildings; your hauler can cross check building addresses before 4.30pm EST.
5. Henry Bath Baltimore requires truck drivers to wear PPE equipment in the form of "high visibility vests" when entering the warehouses of Henry Bath Baltimore.

For further information please contact Amanda England, General Manager USA, Henry Bath LLC

 Email        Print